Delivery & Returns

 
Standard Delivery Timeframes:
We endeavour to dispatch all orders within 24hrs. Once dispatched, the following delivery timeframes apply:*
Central Coast, NSW: 1-2 business days + FREE local shipping on orders over $80 for the following postcodes; 2260, 2261.
Sydney Metro & Newcastle: 1-3 business days.
The rest of NSW: 2-5 business days.
QLD, WA, SA, NT, ACT, VIC & TAS: 2-7 business days.
If you would like your order to be delivered on a specific date (ie. for a birthday or special event), please add this to the customer notes section (under personalisation) at checkout. Please note that this only applies to orders within the Central Coast.

*These timeframes may vary due to weather events, Covid-19 lockdowns, and other unforeseen circumstances. Please allow for an additional 5 business days for all corporate orders. 
**Couriers are experiencing some delays in Southeast Queensland and Northern NSW as a result of recent floods. Please allow for an additional 1-3 business days for deliveries to flood-affected areas.

Return Policy
Unfortunately we do not accept any returns unless an item is damaged.
If an item is damaged, please email us at 
hello@giftedhg.com.au within 48 hours of receiving your gift hamper. Please include photos of the damaged goods and we will endeavour to send you a replacement product or offer a full refund within 5 business days.